Case Management

Emergency & Crisis Care

Transcend does not provide crisis management or emergency support services. If you have a mental or physical health emergency, please contact the following resources:

Call your local mobile crisis hotline:

North Carolina

  • Mecklenburg County Mobile Crisis:
    704-566-3410
  • Gaston County Mobile Crisis:
    855-527-4747
  • Union County Mobile Crisis:
    866-275-9552
  • Cabarrus County Mobile Crisis:
    866-275-9552
  • Lincoln County Mobile Crisis:
    855-527-4747
  • Iredell County Mobile Crisis:
    866-275-9552

South Carolina

  • Statewide Community Crisis & Response Intervention:
    833-364-2274
  • York County Mobile Crisis:
    866-325-0339 or 717-637-7633
  • Lancaster County Mobile Crisis:
    803-285-7456

Our Program

Transcend provides free case management services to clients in Mecklenburg, Gaston, Lincoln, Iredell, Union and Cabarrus counties in N.C., and York County, S.C.

At Transcend, we believe in a person-centered approach, which means we work with you to design plans, find resources and structure support that fits your unique identity and needs. We work with you as a partner to document the goals you want to set and then champion you as we move forward to achieve your goals.

The Process

New clients must first participate in an assessment and will then work with our Case Manager to develop a client plan comprising short- and long-term goals, challenges and support needed. Sessions are typically 50-minutes.

Currently, due to COVID-19, Transcend is hosting all case management sessions from the comfort of your home. This is accomplished via our secure, privacy protected, online tele-case management platform called Simple Practice. Clients who prefer tele-case management sessions must ensure that the location from which they choose to log on is private and quiet, and has a stable internet connection.

Our referral network and database are extensive and enable us to directly link you to trans- and Enby- friendly/affirming resources and services including, but not limited to:
  • Gender Affirming Healthcare
  • Mental Health
  • Legal Aid
  • Employment Opportunities
  • Grocery Support
  • Housing
  • Transportation
  • Bill support
  • Lifestyle Resources (salons, clothing stores, etc.)
  • Social Activities
  • Faith-based Institutions and much more

To Request a consultation complete the contact us form below. We will respond within 2 Business Days.

CONTACT US